Air Conditioning Residential | Sure Touch Electrical

Stay Comfortable All Year Round with a Rebate on Your New Home Air Conditioner

Replace your ageing heater or cooler with a modern reverse-cycle system and let the VEU program take the sting out of the cost. Sure Touch Electrical handles the eligibility checks, the paperwork, and the installation, so you get a comfortable home without the hassle.

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Bring Your Home Up to Speed with the VEU Home Cooling Rebate

Whether your current system has seen better days or you have never had ducted or split-system comfort at home, the Victorian Energy Upgrades (VEU) program exists to make that upgrade financially painless.

A reverse-cycle air conditioner does double duty, keeping your home cool in summer and warm in winter, all from one efficient unit. Because the VEU scheme applies its discount at the point of sale rather than as a rebate you claim later, you see the saving on your invoice, not months down the track.

At Sure Touch Electrical, we look after the entire journey for homeowners: working out what you qualify for, matching you with the right unit for your floor plan, and getting a licensed team out to install it properly the first time.

Bring Comfort Home with a High-Efficiency System

Swap out a tired, energy-hungry unit for a VEU-approved reverse-cycle system built for Victorian homes
Homeowners can choose from single split units, multi-split setups covering several rooms, or a fully ducted system for the whole house.

Every home is laid out differently, and the best system for a two-bedroom unit is rarely the same as the best system for a four-bedroom house. Our team talks you through what actually suits your space before recommending anything, so you are not paying for more, or less, than you need.

Getting Your Rebate is a Three-Step Process

There is nothing complicated about claiming your VEU discount when you go through an accredited provider like us.

Step 1 –
Pick Your System

We help you compare split, multi-split, and ducted options against your household’s needs and budget, and confirm which units qualify under the current VEU rules.

Step 2 –
We Handle the Installation

As a VEU-accredited installer, we make sure the job is done to program standard, so nothing jeopardises the discount you are entitled to.

Step 3 –
Your Old Unit Goes Too

If you are replacing an existing system, our team removes and disposes of the old unit safely as part of the job, no extra arrangements needed on your end.

What’s the Rebate Actually Worth for a Home?

The size of the discount depends on what you are replacing and which system you choose, but the savings are far from token.

Homeowners swapping out an old gas ducted heater or a worn-out electric system for an efficient reverse-cycle setup are currently looking at discounts of up to $5,530 on a new installation, applied straight to the invoice at the time of sale.

There is no claim form to lodge and no waiting period. The VEU-accredited installer applies the discount when the job is booked, and you pay the reduced price from day one.

Beyond the upfront saving, a reverse-cycle system also costs noticeably less to run than the gas or electric-resistance heating it typically replaces, so the benefit continues well past installation day.

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The Home Cooling and Heating Options We Install

Every household has different rooms, different routines, and different priorities when it comes to staying comfortable. Sure Touch Electrical stocks a range of trusted reverse-cycle brands so we can match the system to the home, not the other way around.

Multi-Split Systems for Multi-Room Homes

If you need climate control in several rooms but do not want the disruption of installing ductwork, a multi-split system lets one outdoor unit run several indoor heads, each controlled on its own.
We carry a solid range of multi-split units suited to family homes with varying room sizes and usage patterns.

Ducted Systems for Whole-House Comfort

For homeowners who want consistent temperature control through every room without visible wall units, a ducted system delivers that through hidden ductwork and discreet vents, giving the home a clean, uncluttered finish.

Single Split Systems for Individual Rooms

A single split unit is the simplest and most budget-friendly way to heat or cool one room, whether that is a bedroom, living area, or home office. They are quick to install and cheap to run. Get in touch to find out which model suits your space best.

A Quick Word on the Victorian Energy Upgrades Program

The VEU program is a Victorian Government scheme built to bring down household energy use and, in turn, household power bills. It works by discounting a wide range of energy-efficient upgrades, reverse-cycle air conditioning included, right at the point of purchase.

It is one piece of Victoria’s broader plan to move homes away from old, wasteful appliances and toward options that cost less to run and produce fewer emissions in the process.

Frequently Asked Questions

What exactly is the VEU rebate for home air conditioning?

It is a Victorian Government discount scheme that lowers the upfront cost of installing an energy-efficient reverse-cycle air conditioner in your home.

How big is the discount for a residential system?

Currently up to $5,530, with the largest discounts reserved for homes replacing an old gas ducted heater or an inefficient electric system.

Do I qualify if I have never had air conditioning before?

Generally yes. New installations can still be eligible, though replacing an existing inefficient system typically attracts the biggest discount.

Which types of systems does the rebate cover?

Split, multi-split, and ducted reverse-cycle systems are all eligible, so there is an option whether you are cooling one room or the whole house.

Is my old system a requirement for claiming the rebate?

No, you do not have to be replacing anything to apply, but if you are decommissioning an old gas or electric unit, expect a larger discount.

Should I go with split or ducted for my house?

That really comes down to your floor plan and how you use each room. We will walk through your home and suggest what makes sense practically and financially.

What’s involved in claiming the rebate?

Not much on your end. Book with Sure Touch Electrical, and we confirm your eligibility, arrange the right unit, and apply the discount at installation.

Do reverse-cycle systems actually heat well in winter?

Yes, they are built for exactly that. Reverse-cycle technology handles Victorian winters comfortably alongside summer cooling.

Who actually does the install?

Our licensed, VEU-accredited team handles the full job, including safely removing your old system if there is one.

How long will installation take at my place?

Most residential jobs are wrapped up within a single day, though it can vary depending on the system and any electrical work needed.

Ready for a More Comfortable Home?

An outdated heater or cooler is costing you more than it should, every single season. Sure Touch Electrical makes the switch to a reverse-cycle system straightforward, from picking the right unit through to claiming your VEU discount.

Get in touch for a free, no-obligation chat about your home. We will check what you’re eligible for, suggest a system that fits, and take care of installation.

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